Utilities

Electricity: Dominion Power

  • Customer Service: 1-866-366-4357 (7 a.m.-7 p.m. Monday-Friday, 9 a.m. to 1 p.m. Saturday)
  • Emergencies and Outages: 1-866-366-4357, TTY: 1-800-291-7745

Gas: Washington Gas Light Company

  • Customer Service: 703-750-1000 (8 a.m.-9 p.m. Monday–Friday)
  • Emergencies and Natural Gas Odor: 703-750-1400

Water: Fairfax County Water Authority

  • Customer Service: 703-698-5800 (8 a.m.-6 p.m. Monday-Friday)
  • After-Hours Emergencies: 703-698-5800
  • TTY: 703-698-7025

Telephone:

  • Comcast
    • Customer Service: 703-730-2225 or 1-800-COMCAST (1-800-266-2278)
    • Technical Assistance: 703-730-2225
    • TTY: 1-866-803-2403
  • Cox of Northern Virginia 
    • Customer Service: 703-378-8422 (Mon – Sat 8 am to 9 pm)
    • Technical Assistance: 703-378-8422 (Every day 8 am to 9 pm)
    • TTY: 703-378-3924 (Every day 8 am to 9 pm)
  • Verizon
    • Verizon phone (not FiOS)
    • Verizon phone (using FiOS)
    • Technical Assistance: 1-800-837-4966 (Every day 24/7)
    • TTY: 1-800-974-6006 (Mon – Fri 8:30 am to 6 pm)

Cable:

  • Comcast
    • Customer Service: 703-716-9701 or 1-800-COMCAST
    • Technical Assistance: 703-716-9701
    • TTY: 1-866-803-2403
  • Cox of Northern Virginia
    • Customer Service: 703-378-8422 (8 a.m.-9 p.m. Monday-Saturday)
    • Technical Assistance: 703-378-8422 (8 a.m.-9 p.m. daily)
    • TTY: 703-378-3924 (8 a.m.-9 p.m. daily)
  • Verizon
    • Customer Service: 1-800-837-4966 (8 a.m.-9 p.m. Monday–Friday, 9 a.m.-5 p.m. Saturday)
    • Technical Assistance: 1-800-837-4966

Information from Fairfax County, Virginia Utility and Cable Providers

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